Responsible Gaming
Gaming Should Be Entertainment
At Richard Casino, we believe that gambling should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. Please gamble responsibly and within your means.
If you find yourself struggling to control your gambling habits, help is available. There is no shame in seeking support.
Age Verification
In Australia, you must be 18 years of age or older to gamble legally. Richard Casino is committed to preventing underage gambling. By using our service, you confirm that you are of legal gambling age in your jurisdiction.
If you are under 18, please do not use this website.
Warning Signs of Problem Gambling
Do any of these apply to you? If so, you may have a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money needed for essentials (rent, food, bills)
- Hiding your gambling from family, friends, or partners
- Feeling anxious or irritable when trying to reduce gambling
- Gambling for longer periods or with larger amounts than intended
- Failed attempts to cut back or stop gambling
- Borrowing money to gamble or to pay gambling debts
- Neglecting work, study, or personal relationships due to gambling
- Using gambling to escape problems or negative emotions
- Lying about the amount of time or money spent gambling
If you recognise any of these signs, please reach out for help immediately.
Self-Help Tools & Responsible Gaming Features
Richard Casino provides tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
- Loss Limits: Set a maximum amount you're willing to lose over a period
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Time-Out: Take a break from gambling for a set period (days or weeks)
- Self-Exclusion: Voluntarily exclude yourself from your account for an extended period
To access these tools, visit your account settings or contact our customer support team.
Support Organisations
If you or someone you know needs help with problem gambling, these organisations provide free, confidential support:
Australia
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Gambling Help Online
Website: www.gamblinghelponline.org.au
Free counselling and support services for problem gambling -
Gamblers Anonymous Australia
Support groups throughout Australia for people with gambling problems
United Kingdom
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GamCare
Website: www.gamcare.org.uk
Free counselling and information for problem gamblers -
GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme
Canada
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Responsible Gambling Council
Website: www.responsiblegambling.org
Information and resources for responsible gaming
United States
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National Council on Problem Gambling
Website: www.ncpgambling.org
Free confidential helpline: 1-800-522-4700
Germany
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Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Information and support for problem gambling in German-speaking regions
If You Need Help
Please reach out today. Problem gambling is a serious issue, but recovery is possible with the right support. Whether you're concerned about your own gambling or that of someone close to you, the organisations listed above are ready to help.
Contact one of the support organisations above or speak to a trusted friend, family member, or healthcare professional. Your wellbeing is important.